Returns & Refunds policy

We want you to be happy with your purchase from exostor.lk. If you are not completely satisfied, we are here to help.

Return Window You have 7 days from the date you receive your item to request a return.

Conditions for Return To be eligible for a return, your item must be unused and in the same condition that you received it.

Non-Returnable Items For hygiene and safety reasons, certain items cannot be returned. This includes:

• personal items

All sales of these items are final.

How to Start a Return

1. Please contact us within 7 days at 0777998626, via WhatsApp, or email us at info@exostor.lk. You may also reach out through our website's Contact Us page to initiate the return process.

2. We will provide you with instructions on how to send the item back to us.

3. We will pay for the cost of the return shipping.

Refunds or Exchanges Once we receive your returned item and inspect it, we will notify you. You can then choose one of the following options:

• A full refund to your original method of payment.

• An exchange for another item.

Contact Us If you have any questions about our return policy, please feel free to contact us at Info@exosto.lk.